Privacy Policy

Privacy Policy

Introduction

Welcome to https://garage-door-track-alignment-houston.easygaragefix.com (hereafter referred to as “Garage Door Track Alignment Houston,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of information from our website visitors, users, and customers, in adherence to various global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa, and more.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://garage-door-track-alignment-houston.easygaragefix.com.
  2. Any mobile applications or software services we offer.
  3. Interactions through email, phone, or text messaging.
  4. All other digital platforms and services directly associated with our business.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process personal data when:

  1. You use our applications, access our services, or log into your account as an authorized user.
  2. You visit our website, either directly or through third-party links, to browse content or services.
  3. We communicate with you via email, phone, or SMS for transactional or marketing purposes.

Personal Data Collection

We collect various types of personal data, including but not limited to:

  1. Account Information: User names, passwords (hashed and salted), and account settings.
  2. Payment Information: Credit card details, billing addresses, and payment history.
  3. Financial Information: Bank account details for direct deposits or payments.
  4. Purchase Information: Order history, product preferences, and shopping behavior.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and IP addresses.
  6. Location Data: GPS coordinates and location-based services data.
  7. Feedback and Reviews: User-submitted comments, ratings, and reviews.
  8. Social Media Information: User profiles, post interactions, and sharing settings from social media platforms.
  9. Product Information: Details about products or services you interact with on our platform.

We gather this data through direct user input, automatic tracking technologies, and third-party service providers. By using our services, you consent to the collection of such data for the purposes specified in this policy.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website and for analytical purposes:

  1. Strictly Necessary Cookies: Essential for navigating our site and providing basic functionality.
  2. Preference Cookies: Remembering user preferences, language settings, and ad choices.
  3. Analytics Cookies: Tracking website usage and gathering statistical data for improvements.

Users can manage their cookie preferences through our Cookie Manager tool.

Data Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data:

  • Account information is retained until your account is inactive.
  • Payment and financial data are secured for a period after the last transaction, as required by financial regulations.
  • Purchase history may be kept for analytics and customer service purposes but not beyond the legal retention period.
  • Other personal data will be deleted or anonymized when it is no longer needed for the purpose it was collected.

Your Data Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: Correcting inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): Deleting your personal data upon request, except where permitted otherwise by law.
  • Restriction: Limiting the use or processing of your personal data under certain circumstances.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right not to be subject to automated individual decision-making or profiling.

To exercise these rights, please contact our Data Privacy Team at [email protected] with your request. We will respond within the timeframe specified by applicable law.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, and we will post the updated version on our website. Please review this page periodically for any changes.

Contact Information

For any questions, comments, or requests related to privacy, data protection, or this policy, please contact us:

  • Email: [email protected]
  • Postal Mail: Garage Door Track Alignment Houston, Privacy Team, [Address], [City, State, ZIP Code]